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Enhanced Data Resilience Will Help the Design and Construction Industry Face the Risks That Impact Their Businesses

A new study highlights the importance of data access in the new digital age, provides insights into how to manage the top risks companies face and demonstrates that designers and contractors underestimate the cyber risks they face.

HAMILTON, NJ – September 12, 2023 – Architects, engineers and contractors are facing a heightened risk environment currently, with challenges ranging from not being able to find qualified employees, to supply chain challenges, to the constant pressure of staying competitive in a transforming digital landscape to the risk of cyberattacks. A new study from 鶹Ƶ (DCN), published in partnership with Egnyte, reveals that data resiliency is key to handling these challenges.

The new report, entitled Data Resilience in Design and Construction: How Digital Discipline Builds Stronger Firms, defines data resilience as the ability to access all project and business documents and data to support work at any time, from anywhere and on any device. The study reveals that only 39% of architects, engineers and contractors currently have this unimpeded level of access at least 90% of the time, meaning that most of the industry struggles with this issue.

The top challenges are an inability to access all documents on mobile devices, software that limits their ability to work digitally with other project team members, and a lack of timely access to documents. The findings also reveal wide variances among architects, engineers and contractors, suggesting that, while the overall industry struggles with these challenges, each type of company has a different set of priorities when they tackle them.

A majority of respondents say that these access deficiencies result in numerous performance issues, such as unplanned rework and schedule delays. “Previous studies conducted by DCN show the impact that unplanned rework and schedule delays have on construction projects,” says Steve Jones, senior director of industry insights at DCN. “As the digital transformation of the design and construction industry continues, companies with universal access to their documents will be better poised for success.”

The data suggests that cloud-based functionality can help to avoid these challenges since 85% of those who report no issues with document access are currently utilizing the cloud.

“The architecture, engineering, and construction industries have seen a surge in migrating data to the cloud in recent years empowering them to collaborate more efficiently and effectively,” says Kevin Soohoo, senior director of AEC Industry Solutions at Egnyte. “This study demonstrates how the digital revolution has empowered companies to adapt to new ways of work despite the unique challenges each of these industries have faced with the opportunities and risks that come with technology today.”

In addition, the study examines several other top risks that design and construction companies face, such as supply chain disruptions and the challenge of attracting and retaining talent. The report reviews the ways companies are managing these challenges and highlights the most frequent and most effective strategies.

One of the most concerning risk-related findings is the degree to which the design and construction industry underestimates their exposure to cyberattack.

  • Fifty-nine percent say that they have experienced a cybersecurity threat in the last two years. General contractors in particular struggle with this, with 70% who have experienced a threat and 30% who have had a ransomware attack since 2021.
  • The majority (72%) of architects, engineers and contractors rate themselves as having a moderate or higher degree of preparation for an attack that would cause them to lose access to documents. However, 77% say they cannot go more than five days without access to documents before they experience serious schedule impacts on their projects, and the average duration of a successful ransomware attack is considerably longer than five days, potentially leaving many firms more vulnerable than they realize.

Many other types of risks are also cited by respondents as having the potential to have a major impact on their business, including market risks and technology issues.

For all these types of risks, the study looks at the most commonly utilized and most effective strategies to mitigate and manage them.  Thus, the SmartMarket Brief provides a series of approaches for designers and contractors that have worked for their peers, thereby helping to increase awareness of the best risk mitigation strategies. Those include using cloud-based collaboration solutions, increasing automation to reduce the time needed for tasks, upskilling the workers they have and identifying alternative sources for materials.

The report contains extensive detailed findings and analysis, and can be downloaded here.

For more information, Egnyte will be hosting a webinar on September 27 with 鶹Ƶ’s Steve Jones on the findings of the report. .

鶹Ƶ Egnyte: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

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鶹Ƶ 鶹Ƶ
鶹Ƶ is a solutions technology company providing an unmatched offering of data, analytics, and industry-spanning relationships to generate the most powerful source of information, knowledge, insights, and connections in the commercial construction industry. The company powers longstanding and trusted industry solutions to timely connect and enable decision makers across the entire commercial construction ecosystem. For more than a century, 鶹Ƶ has empowered construction professionals with the information they need to build successful, growing businesses. To learn more, visit 

Media Contact:
Cailey Henderson | 104 West Partners | cailey.henderson@104west.com

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